Q: If I am a current customer of the Portfolio Tracker (formerly known as REview), how does this impact me?

A: No changes will be made to your current experience. For the time being you can continue to use the same portal for accessing information about your portfolio. We will work with customers individually to plan out their migration to the new platform.

Q: If I am a current customer of the Portfolio Tracker, when should I anticipate moving to the new platform?

A: We will work with each customer directly to create a transition plan. Transition plans for individual customers will differ depending on the complexity and size of their portfolios.

Q: Am I able to view what the Portfolio Tracker looks like today?

A: Of course! If we haven’t already set up time with you to provide a walk through of the new platform experience, please feel free to contact your customer success manager or [email protected] to arrange for an overview.

Q: Do I still have the chance to provide feedback on features I’d like to see in the Portfolio Tracker?

A: Yes! We continuously seek to improve all of our products, and the Portfolio Tracker is no exception. If there’s feedback you have about your current experience but haven’t shared with us yet, please contact your customer success manager or [email protected].

Q: Will the URL for Project Explorer (formerly known as REmap) no longer work?

A: No, you can continue to access the product using the same URL, you will be automatically redirected to the new URL.

Q: How can I find out if the Project Evaluator is included in my current subscription?

A: Your account executive or customer success manager will have more information on whether the Project Evaluator is currently included in your subscription, and if not how to gain access to it. If you have not heard from them directly yet, please reach out to them for more details.